Assistance


Questions? Call 888-629-RACE

With the 2021 NASCAR Cup Series schedule unveiling, came the unfortunate news that Chicagoland Speedway will not be part of that lineup. In addition, the NASCAR Xfinity Series, Gander Trucks and ARCA will also not be returning to Chicagoland Speedway in 2021.
 
The move away from NASCAR racing at Chicagoland Speedway is one of many changes reflected in the 2021 schedule, and by no means a reflection of the support our fans have demonstrated. Rather, it is a desire and an important step for the industry to incorporate new markets and new courses into the schedule, and expand the variety of competition.  
 
All of our fans have exhibited a tremendous amount of allegiance and patience over the past year, during which time we all have experienced significant challenges. While we share your disappointment around this news, we truly appreciate and value your commitment to the sport and to the track.
 
Chicagoland Speedway and Route 66 Raceway has been a central member of the Joliet / Greater Chicagoland area for 20 years, and we will continue to operate as an integral part of our community. 
 
As far as NASCAR racing at the Chicagoland Speedway, it’s difficult at this time to speculate on what 2022 might bring.  We will continue to work with NASCAR on potential future opportunities beyond 2021 and will keep you updated. 
 
Finally, due to the corresponding impact on the shared resources between Chicagoland Speedway and Route 66 Raceway, and the future uncertainty surrounding the COVID-19 pandemic, Route 66 Raceway will unfortunately not be hosting drag racing events in 2021.
 
We hope you and your family continue to stay healthy and well.
  • Founders PASS

     

    WHAT’S HAPPENING WITH MY FOUNDERS PASS BALANCE?
    Founders Pass customers will be receiving the remaining value of the Founders Pass license plus an additional 20% as a credit on your Chicagoland Speedway ticket account. This 120% credit can be used towards any event at a NASCAR-owned track, subject to availability. Credits can be used until year end, 2022. If there is unused credit from the initial remaining value of your Founders Pass on your account on December 31, 2022, we will refund that balance - owing on your remaining value only, minus the additional 20% credit. The Refund Request Deadline has passed. Please call 888-629-RACE for more information

    I ALREADY BOUGHT 2021 TICKETS. WHAT DOES THIS SCHEDULE CHANGE MEAN FOR ME?
    If you previously purchased tickets assuming NASCAR was returning to Chicagoland Speedway in June 2021, our team will be issuing a credit on your ticket account for the original purchase amount. Your credit can be used at any NASCAR-owned track in 2021 or 2022, subject to availability. The Refund Request Deadline has passed. Please call 888-629-RACE for more information

    I HAVE A CREDIT ON MY ACCOUNT FROM THE 2020 RACE WEEKEND. WHAT HAPPENS TO MY CREDIT?
    If you currently have a credit on your account from the 2020 race weekend, as a friendly reminder your credit can be used at any NASCAR-owned track in 2021 or 2022, subject to availability. The Refund Request Deadline has passed. Please call 888-629-RACE for more information

    Credits will automatically be applied to your account. Any request for refunds must be submitted by November 13, 2020. Refunds will be applied to credit card used for purchase or a check will be issued for non-credit users. Refund checks may take up to 30 days to process.

  • 2021 Ticket, Camping and Hospitality Holders

     

    I ALREADY BOUGHT 2021 TICKETS. WHAT DOES THIS SCHEDULE CHANGE MEAN FOR ME?
    If you had previously purchased tickets assuming NASCAR was returning to Chicagoland Speedway in June 2021, our team will be issuing a credit on your ticket account for the original purchase amount plus an additional 20% on your ticket account, which can be used at another event at a NASCAR-owned track in 2021 or 2022, subject to availability. The Refund Request Deadline has passed. Please call 888-629-RACE for more information

    I HAVE A CREDIT ON MY ACCOUNT FROM THE 2020 RACE WEEKEND. WHAT HAPPENS TO MY CREDIT?
    If you currently have a credit on your account from the 2020 race weekend, as a friendly reminder your credit can be used at any NASCAR-owned track in 2021 or 2022, subject to availability. The Refund Request Deadline has passed. Please call 888-629-RACE for more information

    Credits will automatically be applied to your account. Any request for refunds must be submitted by November 13, 2020. Refunds will be applied to credit card used for purchase or a check will be issued for non-credit users. Refund checks may take up to 30 days to process.

  • 2021 Credit Holders

     

    I HAVE A CREDIT ON MY ACCOUNT FROM THE 2020 RACE WEEKEND. WHAT HAPPENS TO MY CREDIT?
    If you currently have a credit on your account from the 2020 race weekend, as a friendly reminder your credit can be used at any NASCAR-owned track in 2021 or 2022, subject to availability. The Refund Request Deadline has passed. Please call 888-629-RACE for more information

    Credits will automatically be applied to your account. Any request for refunds must be submitted by November 13, 2020. Refunds will be applied to credit card used for purchase or a check will be issued for non-credit users. Refund checks may take up to 30 days to process.

Q: WILL NASCAR BE BACK AT CHICAGOLAND SPEEDWAY IN 2022?

A. At this point it is difficult to speculate on how much the schedule will change beyond 2021. As opposed to past years, when schedules were done in 5-year sanctioning agreements, they now can change each year in an effort to expand the variety of competition. We will keep our fans informed of any updates.

Q: IF THERE ARE NO RACES AT CHICAGOLAND SPEEDWAY, DOES THAT MEAN THE TRACK IS SHUTTING DOWN?

A. We are not shutting down. Chicagoland Speedway has been a central member of the Joliet / Greater Chicagoland area for 20 years, and we will continue to operate as an integral part of our community.

Q: WILL ROUTE 66 RACEWAY STILL HAVE EVENTS IN 2021?

A. Since NASCAR is not returning to Chicagoland Speedway in 2021, as well as the future uncertainty surrounding COVID-19, Route 66 will not be hosting drag racing events in 2021.

Q: WILL ROUTE 66 RACEWAY OPERATE IN 2021?

A.  At this time we are reviewing non-drag racing options for 2021.

Q: WILL CHICAGOLAND SPEEDWAY STILL HOST COMMUNITY EVENTS IN 2021?

A. Our goal is still to provide a valuable service to the community. We host many events as facility rentals throughout the year, and hope to resume some of these as the situation allows.

Q: ALTHOUGH THERE IS NO CUP RACE, WILL THERE BE XFINITY, GANDER TRUCK SERIES AND ARCA RACES AT CHICAGOLAND SPEEDWAY IN 2021?

A. There currently are no plans for race events at Chicagoland Speedway in 2021. Similar to the NASCAR Cup Series, there is a desire to incorporate new markets and new courses into the schedule to expand the variety of competition.

Q: IF I AM A FOUNDERS P.A.S.S. MEMBER WILL I RECEIVE ANY PORTION BACK OF MY PURCHASE AMOUNT?

A. Founders P.A.S.S. members signed 30-year contracts. The amount they will receive back will be prorated based on the remaining years of their contract, and based on their original purchase price. They can also elect for a 120 percent credit of that remaining balance, which can be used at any NASCAR-owned track up to and including the 2022 season.

Q: IF I AM A FOUNDER’S P.A.S.S. MEMBER THROUGH A TRANSFER, AM I ALSO ELIGIBLE FOR A CREDIT OR REFUND?

receive back the prorated amount based on the remaining years of the 30-year contract, and based on the original purchase price. PASS Holders may also elect a 120 percent credit of that remaining balance, which can be used at any NASCAR-owned track up to and including the 2022 season.

Q: IF I HELD TICKETS FOR THE 2020 NASCAR WEEKEND AT CLS AND OPTED FOR THE 120 PERCENT CREDIT, WHAT ARE MY OPTIONS?

A. Fans can still use that credit for a race at any NASCAR-owned track through the end of the 2022 season, subject to availability. They also can choose to get a refund of their original purchase amount.

Q: I AM FORMER SEASON TICKET HOLDER/MEMBER, WHAT DOES THIS MEAN FOR ME?

A. Ticket holders in our Member Program, which launched in 2020 to replace our previous Season Ticket Holder program, are an integral part of our fan base and we appreciate your years of commitment to Chicagoland Speedway. We thank you and value your loyalty, please stay connected with us for future Chicagoland Speedway news, offers and programs available at NASCAR-owned tracks.