As a result of the Coronavirus’ continued impact on our nation, we have taken actions to protect the safety of our fans, competitors and the sport’s stakeholders. As announced, the events at Chicagoland Speedway scheduled for June 18-21, 2020 have been cancelled.
Ticketholders may elect to receive a credit for the full amount paid plus an additional 20% of total amount paid to apply towards a future event, including, but not limited to, grandstand seating, infield, camping, fan hospitality and pit passes. The 120% event credit can be used in a single transaction during the remainder of the 2020 season and entire 2021 season for a NASCAR sanctioned event at any NASCAR-owned track, subject to availability
Elections of a 120% credit or refund must be submitted by June 10, 2020.
Q: At what other tracks can I use the event credit?
A. Ticketholders may use the 120% credit toward a future 2020 or 2021 NASCAR-sanctioned event at any NASCAR-owned track, subject to availability. NASCAR-owned tracks with applicable NASCAR-sanctioned races where event credits may be used include the following:
- Auto Club Speedway (2021)
- Chicagoland Speedway (2021)
- Darlington Raceway (2020 and 2021)
- Daytona International Speedway (2020 and 2021)
- Homestead-Miami Speedway (2021)
- Kansas Speedway (2020 and 2021)
- Martinsville Speedway (2020 and 2021)
- Michigan International Speedway (2020 and 2021)
- Phoenix Raceway (2020 and 2021)
- Richmond Raceway (2020 and 2021)
- Talladega Superspeedway (2020 and 2021)
- Watkins Glen International (2020 and 2021)
Q: What do I need to do to get an event credit towards 2020 or 2021 events?
A. Complete the event credit form, to select the new event in 2020 or 2021 that you wish to attend, subject to availability. A ticket representative will contact you to assist with your event selection.
Q. Can I get a refund instead of an event credit?
A. Ticketholders on file will have the option for an event credit including an additional 20% credit to a future NASCAR sanctioned event at a NASCAR-owned track for 2020 or 2021, or they may choose to receive a full refund. Ticketholders requesting a refund must complete the refund request by June 10, 2020. All refund requests will be reviewed and, if approved, refunds could take a minimum of 60 days to show on your credit card.
Q: How will I receive my refund?
A. Refunds will be processed back to the credit card used on the original order. Refunds could take up to a minimum of 60 days to show on your credit card. If tickets were paid using another method of payment, a refund check will be issued and mailed to the ticketholder on file. Refund checks could additionally delay payment. Every effort will be made to expedite your refund.
Q: I bought tickets through another source, can I still get an event credit or refund?
A. Any event credits or refunds will only be made to the ticketholder on file with the speedway. If tickets were purchased through a third party, please contact them directly for information on their cancellation policy.
Q: Can I get an event credit for my campsite as well?
A. Any paid admission – including, but not limited to, grandstand seating, camping, fan hospitality and pit passes that were purchased in advance on the ticketholder’s account will be eligible for an event credit or refund.
Q: How do I get a refund for the rest of my race weekend travel?
A. Fans will need to work directly with airlines, hotels, etc. for any such possible arrangements.
Q: Does this only apply to NASCAR events?
A. No, any event sold directly by the speedway will have the same process as listed above.
Q: Is it only the NASCAR Cup Series event impacted or is it the whole weekend?
A. Chicagoland’s NASCAR Gander RV & Outdoor Truck Series and ARCA Menard’s Series races will be realigned for a future date on the 2020 NASCAR schedule. Fans with tickets for these events will be eligible for the 120% credit or refund options listed above.