As a result of the Coronavirus’ continued impact on our nation, we have taken actions to protect the safety of our fans, competitors, and the sport’s stakeholders. As announced, the events at Chicagoland Speedway scheduled for June 18-21, 2020 have been cancelled.
Ticket holders who did not submit a request form before the deadline will automatically receive a credit for the full amount paid plus an additional 20% of total amount paid to apply towards a future event. The 120% event credit can be used in a single transaction during the remainder of the 2020 season and entire 2021 season at a NASCAR-sanction event hosted at any NASCAR-owned track, subject to availability.
Please note it may take up to 60 days from the original form submission, or the deadline for fans who did not submit a form, to process outstanding credits.
Q: At what other tracks can I use the event credit?
A. Ticketholders may use the 120% credit toward a future 2020 or 2021 NASCAR-sanctioned event at any NASCAR-owned track, subject to availability. NASCAR-owned tracks with applicable NASCAR-sanctioned races where event credits may be used include the following:
- Auto Club Speedway (2021)
- Chicagoland Speedway (2021)
- Darlington Raceway (2020 and 2021)
- Daytona International Speedway (2020 and 2021)
- Homestead-Miami Speedway (2021)
- Kansas Speedway (2020 and 2021)
- Martinsville Speedway (2020 and 2021)
- Michigan International Speedway (2020 and 2021)
- Phoenix Raceway (2020 and 2021)
- Richmond Raceway (2020 and 2021)
- Talladega Superspeedway (2020 and 2021)
- Watkins Glen International (2020 and 2021)
Q: What do I need to do to get an event credit towards 2020 or 2021 events?
A. We are currently processing credits for all fans who filled out a credit request form. Fans who did not submit a form by the deadline will automatically receive the credit, and a member of our team will be in touch within 60 days to finalize your account credit.
Q: I bought tickets through another source, can I still get an event credit?
A. Any event credits will only be made to the ticketholder on file with the speedway. If tickets were purchased through a third party, please contact them directly for information on their cancellation policy.
Q: Can I get an event credit for my campsite as well?
A. Any paid admission - including grandstand seating, camping, fan hospitality and Fan Grounds passes - that were purchased in advance on the ticketholder’s account will be eligible for an event credit.
Q: How do I get a refund for the rest of my race weekend travel?
A. Fans will need to work directly with airlines, hotels, etc. for any such possible arrangements.
Q: Does this only apply to NASCAR events?
A. No, any event sold directly by the speedway will have the same process as listed above.
Q: Is it only the NASCAR Cup Series event impacted or is it the whole weekend?
A. Chicagoland’s NASCAR Gander RV & Outdoor Truck Series and ARCA Menard’s Series races will be realigned for a future date on the 2020 NASCAR schedule. Fans with tickets for these events will be eligible for the 120% credit or refund options listed above.
Q: I have not yet heard back from my form request. When can I expect a response?
A. Our team is reviewing all forms and personally contacting fans to ensure that requests are processed. We appreciate your patience as we continue to work through this unprecedented time.